Daily reporting that leadership actually reads
Replaced six morning meetings with a single 8AM SQL-driven brief delivered to SharePoint — adopted across the entire C-suite within a month,…
6 meetings retired
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Selected work
Case studies.
Unifying two M365 tenants without downtime
Two legacy tenants, two cultures, one calendar. A phased migration kept every mailbox, channel and shared file in place — and not…
0 hours of downtime
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Cutting ticket resolution time in half
A 90-person service team was drowning in repetitive escalations. We rebuilt the routing model around real customer patterns, not org charts —…
43% faster resolution
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